Rate Posting Delays

Incident Report for Mortech

Resolved

Rates are now updated for all investors, and we are no longer experiencing delays. We apologize for the inconvenience and thank you for your understanding while we worked to resolve this issue.

Posted Apr 15, 2020 - 15:29 CDT

Identified

We are currently experiencing delays in processing rate updates for a limited number of investors. Our team is working to resolve this issue as quickly as possible. We apologize for the inconvenience and will continue to update the Status page once service is restored.

Posted Apr 15, 2020 - 09:01 CDT

This incident affected: Investor rate uploads.