Issues causing higher latency and error rates have been remediated.

Operations considers this issue resolved.

Operations has resolved the latency and error service degradation to Ratecloud. Latency is back to expectations.

We will continue to monitor services.

Operations has identified latency increases outside operational tolerances. At this time error rates appear to not be impacted.

We will continue to monitor while our resolution is completed.

Operations continues to monitor service. Error rates have been resolved and we continue to monitor performance of service latency. Components are considered operational.

Operations continues to monitor the latency and performance issues. In the past 30 minutes operations notes improvements to overall latency and a decrease in error rates.

Mortech Operations have identified an issue impacting service for Ratecloud Marketplace customers. We are seeing higher than normal latency and error rates.

Operations have identified the issue and working to resolve the service degradation.