Mortech Services Degradation

Incident Report for Mortech

Resolved

This incident has been resolved and Mortech services have been restored to operational status. We will continue to monitor performance. We apologize for the inconvenience and thank you for your understanding.
Posted Dec 08, 2021 - 09:13 CST

Identified

Due to an issue with AWS hosting, multiple Mortech services are now running in a degraded performance state. We are continuing to monitor and will update the status page once resolved. Thank you for your patience.
Posted Dec 07, 2021 - 13:04 CST

Investigating

We are currently experiencing rate posting delays. We are investigating this issue and will update the status page once resolved. Thank you for your patience.
Posted Dec 07, 2021 - 11:11 CST
This incident affected: Investor rate uploads, Mortech API services, and Partner integrations.