Multiple Mortech Services Experiencing Increased Error Rates

Incident Report for Mortech

Resolved

This incident has been resolved.

Posted May 17, 2019 - 13:32 CDT

Update

Operations has resolved this issue.

Posted May 17, 2019 - 13:08 CDT

Monitoring

Operations has mitigated errors and latency. Operations will continue to monitor Marksman and Ratelcoud.

Posted May 17, 2019 - 12:04 CDT

Investigating

Customers may experience elevated system latency and increased error rates on Ratecloud marketplaces and Marksman applications. Mortech Operations and Product teams are investigating resolutions.

Posted May 17, 2019 - 10:18 CDT

This incident affected: Marksman, Lead management, Online marketplace lending, and Partner integrations.