Marksman Responsiveness Issues

Incident Report for Mortech

Resolved

After extended monitoring Mortech Operations considers Marksman to be stable and resolving this incident.
Posted Mar 18, 2019 - 16:30 CDT

Monitoring

Mortech Operations has replaced impacted infrastructure. Operations will continue to monitor performance.
Posted Mar 18, 2019 - 15:32 CDT

Update

Operations continues to research cause of intermittent issues causing Marksman get rate delays, lead posting, third-party XML requests and LOS integrations.
Posted Mar 18, 2019 - 12:26 CDT

Update

Mortech Operations continues to investigate the cause of Marksman service issues.
Posted Mar 18, 2019 - 11:32 CDT

Investigating

Mortech Operations has been informed of Marksman responsiveness and inability to intermittently get rates. We are currently investigating this issue.
Posted Mar 18, 2019 - 10:10 CDT
This incident affected: Marksman, Secondary services, Lead management, and Partner integrations.