Online Rate Quote APIs experiencing service interruption

Incident Report for Mortech

Resolved

Mortech Operations considers this service disruption resolved.
Posted Mar 13, 2018 - 14:35 CDT

Update

Online quoting API service has been restored.
Posted Mar 13, 2018 - 12:34 CDT

Update

Online quoting API's are experiencing a service disruption again.
Posted Mar 13, 2018 - 12:29 CDT

Monitoring

Operations continues to monitor Online Quoting API's.
Posted Mar 13, 2018 - 11:58 CDT

Identified

Operations has identified the issue and restored Online Quoting API's to operational status.
Posted Mar 13, 2018 - 11:42 CDT

Investigating

Online real time quoting is currently experiencing a service interruption. The operations team is investigating.
Posted Mar 13, 2018 - 11:32 CDT
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