Marksman Login Unavailable

Incident Report for Mortech

Resolved

This incident has been resolved.
Posted Feb 18, 2019 - 16:19 CST

Update

Mortech operations has monitored deployed changes with the support team and considers this issue to be resolved.
Posted Feb 18, 2019 - 13:48 CST

Monitoring

Operations will be deploying changes to production. Some user sessions may be impacted in around 12:45 pm CST.

Operations will continue to monitor.
Posted Feb 18, 2019 - 12:41 CST

Update

Operations continues to the monitor Marksman performance impacts while Engineering and Quality Assurance work towards completing testing.
Posted Feb 18, 2019 - 11:09 CST

Identified

Mortech's Operations and Engineering team has identified an issue contributing to the degraded performance. The engineering team is working to test the fix before deploying changes to production.

Marksman users may experience delays during logins and during normal Marksman use.

Operations will continue to monitor and provide an update at 11:00 am CST.
Posted Feb 18, 2019 - 10:13 CST

Investigating

Mortech Operations and Engineering is aware of login unavailability and degraded performance and is currently investigating the cause.
Posted Feb 18, 2019 - 09:39 CST
This incident affected: Marksman, Lead management, and Partner integrations.